Effective Date: August 11, 2026
Forest Theater, LLC (“we,” “us,” or “our”), which owns and operates the Forest Theater, respects your privacy and is committed to protecting your personal information. We may collect information you provide when you purchase tickets, register for events, make a donation, participate in programs, request accessibility accommodation, subscribe to email or text communications, or otherwise interact with us or the Forest Theater. We do not knowingly collect personal information from children under 13 without verifiable parental consent, and we will not process sensitive personal data without first obtaining your consent as required by applicable law. We may also automatically collect certain information when you use our websites or services, including IP addresses, device and browser information, website activity, cookies, and similar technologies. We may collect technical information necessary to operate and secure the guest Wi-Fi network.
We use personal information to process ticket purchases, donations, memberships, registrations, and payments; provide customer service and accessibility accommodations; communicate with you about events, programs, transactions, and organizational activities; administer fundraising and community programs; improve our services and websites; analyze audience and community engagement; prevent fraud and protect our systems; and comply with legal obligations. With your consent and as permitted by law, we may also send promotional communications by email or SMS/text message. You may unsubscribe from promotional emails or opt out of promotional text messages at any time using the instructions provided in those communications. Transactional and service-related communications may continue when necessary to fulfill a transaction or provide a service you have requested.
We may share personal information with trusted service providers (subject to contractual restrictions on their use of such data) that assist with ticketing, payment processing, donations, customer relationship management, email and text messaging, website hosting, analytics, marketing, security, Wi-Fi, and other operational functions. We may also disclose information to professional advisors, event partners (subject to contractual restrictions on their use of such data), governmental authorities, or law enforcement when it is reasonably necessary to provide services, comply with the law, protect us or others, prevent fraud, or enforce our rights. We do not sell personal information for monetary or other valuable considerations and do not sell or rent donor mailing lists for independent third-party marketing. Third-party websites and services linked from our websites may have their own privacy policies, which govern information collected directly by those parties.
We retain personal information as reasonably necessary to provide services, maintain business and financial records, fulfill legal obligations, resolve disputes, prevent fraud, and support legitimate organizational purposes. We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information, although no system can be guaranteed to be completely secure. In the event of a security breach involving your personal information, we will notify you as required by applicable law.
According to the Texas Data Privacy and Security Act, you have the right to know whether we or Forest Theater is processing your data, and to obtain your personal data in a readable format. You also have the right to correct inaccuracies in your personal data; the right to request deletion of your personal data; the right to opt out of the processing of your personal data for purposes of targeted advertising, the sale of personal data, or profiling; and the right to not face retaliation or discrimination for exercising these rights. To request a readable copy of your personal information, or to exercise any of your rights under the Texas Data Privacy and Security Act, contact us at Privacy@foresttheaterdallas.org. We will respond to verified requests within 45 days. If we decline to take action on a request, you may appeal that decision by contacting us at the same address, and we will respond to your appeal within 60 days.
We may update this Privacy Policy periodically, and the Effective Date above will reflect the most recent version. For non-material changes, your continued use of our services after updates to this Privacy Policy constitutes your acceptance of the updated terms. For material changes, we will provide prominent notice and, where required by law, obtain your consent before processing your personal information under the revised policy.